Whenever one thinks of the finest mobile network service
provider in India, a red and white combination picturesque comes to one mind –
the AirTel. The features, be it low call drop; fast internet; innovation in
different field; customer care facility or anything one can fathom, Airtel tops
the chart by far. It is due to these excellent features that consumers have given
positive replies in terms of maximum subscription and making it the most used
networks in india. Venturing into other related areas like DTH and broadband
serices, it has only made life easier for consumers by providing services to
the highest qualities.
I can boast about my relationship with Airtel from year 2006
when I got the opportunity of possessing a mobile phone of my own. Airtel was
the the first mobile network I chose owing to its network even in distant
places. I remember a friend saying – “Airtel hai boss, India me jaha road bhi
nahi waha Airtel mil jaega.” I found no flaw in his statement as it served my
purposes quite well. When other networks were struggling in providing internet
on mobile phone, I was able to use GPRS on my Nokia 6030 back in 2006 without a
hassle.
Now that Airtel has variety of portfolio, I on switching to
a smartphone downloaded its app and without a surprise, the app is simply
fantastic. It is embedded with so many facilities reminds me of an automatic
hi-tech gizmo where you can operate everything from one location. I luckily
have Airtel mobile network as well as DTH provided by Airtel. The app has made
my life so easy that I have stopped visiting shops to recharge or pay my bill. The
app itself is laden with variety of features that provides knowledge with
regards to latest features, offers and what not.
Among different features, my favorites these days is the new
“shake” feature which makes aware of recharge offers, coupon if any while
paying, and any recharge benefits which Airtel is always ready to shower on its
customers. I can literally listen to the sound of saving by shaking the phone,
on every recharge that I make these days.
Another feature that I appreciate is the Auto login feature
which has the advantage of making a safe login in my mobile phone with reduced
and almost negligible chances of phishing. This feature also enables me to have
a full view of my account where I can access everything in one shot which in
turn makes me aware of best recharge and payment options. This is a clear
example of customer delight provided by any service industry.
MyAirtel app is as flawless and quick as its network and
internet speed. This quickness feature of the app is the most preferred of all
the features in my view. Whenever I feel like facing problems with recharges,
this app never disappoints me by slowing down or getting stuck in payment
section. The secure and quick service deserves a salute.
My overall experience with this app is amazing. First Airtel
mesmerized me and now the app is following its master.
